Customer reviews

      

Our store reviews come from platforms like Google Map, Facebook and Trustpilot. These platforms allow customers to leave feedback on their shopping experience in our store, rating our customer service, product quality and delivery.

You can find the reviews on the original platforms:

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Our store also has a Google profile in EN, DE, NL and ES versions.

4.85 176
Summary
positive

96.6%

(170 reviews)

Average rating: 4.85/5

neutral

3.4%

(6 reviews)

Number of reviews: 176

negative

0%

(0 reviews)
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rating
I was very pleased with my order and the service I received from the distributor. I was very pleased with the service and the quality of the product. (translation)
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I received a fabric coupon with 50mm frayed and small holes all over the width at 2cm, so I paid 50cm but can only use 48! (translation)
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I placed an order for 2 children's masks. Fast and careful delivery! Only one of the 2 masks sent is not a child size. The mask sent is an adult size. After a first contact by email with photos proving that the size of the mask was disproportionate for a child, this professional maintained that it was a child mask and proposed an inadequate solution. (changing the position of the elastics which can in no way reduce the size of the fabric). After a further request for verification, this professional did not respond. I do not recommend ordering the finished product unless you live near Fayence and can go to the shop in person. (translation)
rating
I am very pleased with the service and the quality of the fabrics. I have ordered one size of fabric and received a smaller one. I contacted him and he said that I must have ironed my fabric after washing it, especially as I washed it by hand and air dried it. ???? I have to say that I have not been able to get any commercial gesture from them, even though I have paid for my fabric with wrong dimensions. I'm not recommending a big scam, it can make money by swindling people who pay the right value for the meter of fabric they don't receive. (translation)